Curriculum Vitae
A decade across higher education, finance and care.
Roles across four sectors — each one taught me a different shape of coordination.
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Higher Education
Sep 2022 – Jul 2025
United Kingdom
Senior Operations Administrator
University of Wales Trinity Saint David (UWTSD)
Coordinated cross-departmental operations and student administration; turned data into decisions.
- Coordinated cross-departmental operations; collected, cleaned and structured operational data to support reporting and decision-making.
- Built and managed staff rotas and hourly-paid timesheet processing to optimise resource allocation and service coverage.
- Supported recruitment, onboarding and training; documented and improved workflows to increase efficiency and compliance.
- Prepared teaching timetables; maintained clear stakeholder communications across academics and professional services.
- Planned and delivered student induction and degree day events while ensuring high standards of student support and pastoral care.
- Provided accurate data inputs to support short- and long-term budget planning and governance.
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Facilities & Finance
Jul 2021 – Jan 2022
United Kingdom
Finance Assistant
United Facilities Services
Period-end and supplier-side finance for a UK facilities business.
- Processed AP/AR transactions and supplier onboarding; reconciled bank accounts and supported monthly/quarterly reporting.
- Maintained accurate financial records and assisted the Finance Manager with balance sheets and period-end tasks.
- Resolved supplier queries and ensured data integrity across internal systems.
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Care Services
2012 – 2018
Ghislarengo, Italy
Care Facility Coordinator
Disability Support Centre
Ran a residential facility — people, plans, regulation and budgets.
- Oversaw day-to-day operations of a residential facility and coordinated a multidisciplinary team.
- Managed rotas, attendance and workflows; developed and monitored person-centred plans (PCPs).
- Acted as primary liaison with families, social services and health authorities; ensured H&S and safeguarding compliance.
- Managed budgets, resource allocation and documentation aligned to regulatory requirements.
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Public Services
Sep 2013 – Feb 2014
Grignasco, Italy
Library Assistant
Grignasco Library
Information services and visitor support at a public library.
- Supported users with research techniques and use of information systems; maintained website content.
- Handled enquiries and issues professionally while ensuring accurate catalogue and document handling.